Using trade industry publications only, write a 10 page research paper on CRM, SRM or Reverse Logistics and how it can be used to provide a competitive advantage. Use your APICS Student membership or other publications from APICS, Council of Supply Chain Management Professionals (CSCMP), and Institute for Supply Management (ISM), etc. Paper must be in Times New Roman, 12pt, APA format, and no less than 10 full content pages in length.

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