Learning Goal: I’m working on a religion discussion question and need a sample draft to help me learn.These videos were selected because they illustrate both basic pharmacy patient interviewing skills and personal issues that warrant deeper inquiry (still within the basic parameters of the pharmacy interview). Watch all of these and respond to the questions.This video depicts a new prescription interview with a patient who is dealing with depression. In addition to a prize-winning new patient dialogue it also demonstrates skillful engagement with the patient’s depression. The pharmacist demonstrates compassion and also attention to possible suicidal feelings.https://www.youtube.com/watch?v=I860EDbtIvE (Links to an external site.)This second interview comes in two parts—the first one depicts a lack of skill in engagement with the issue of smoking cessation and the second is a good example of “motivational interviewing” that may help the patient develop motivation to make lifestyle changes. .https://www.youtube.com/watch?v=dmmvAR6K1TQ (Links to an external site.)https://www.youtube.com/watch?v=5UU63mfNnD4 (Links to an external site.)The third example demonstrates engagement with larger issue of challenges with opioids as a solution to pain:https://www.youtube.com/watch?v=4Q0pLk6r7c0 (Links to an external site.)Reflecting on the interviews and respond to the following questions:1) How did you see empathy and compassion expressed in the videos?2) What did you learn about the combination of empathy and discussion of medication in the context of a short pharmacy interview? What did the pharmacists do particularly well? Is there anything more than could have been done either in the interview or follow-up? What did you find most useful as you think about your own work interacting with patients?3) Did you see any points in the conversation that might have been open doors to a spiritual conversation? Share any thoughts you may have about spirituality and patient conversations about if and when it might be possible to incorporate.
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