This is a second part to a previous posted assignment. Develop your Customer Satisfaction and Product Guarantee Plan for the product that you selected in Unit 1. Your plan will include the following: Section I: Company and Brand Information Section II: Product Pitch Script This section will optimize the perfect pitch for selling your brand. It includes features and benefits of the product. Section III: Cross-Selling and Promotional Opportunities This section will examine and recommend 2 complementing products for your brand, relevant to the customer’s lifestyle, to build brand awareness and loyalty. Develop 1 promotional campaign for selling these complementing products.

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