Organizations often do a poor job of measuring the effectiveness of their performance management systems.
• List and describe three of the indicators (i.e., measures) used to monitor and evaluate the effectiveness of a performance management system.
• When or how often should such evaluations take place?
• Of the measures you selected, which one would be the most important in understanding effectiveness?
• Why is it difficult (or not difficult) for organizations to measure the effectiveness of their performance management system?
• Please share any experience you have in this area.
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